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Check in Check out Rooms Person

Policy

Cancellation of the Reservation:
·        If you cancel your reservation one day prior to check in date, no payment will be charged.
·        At the check in date or following check in date, whether you have made your check in or not, if you do not cancel your reservation, room price for one night will be charged.

Children and Extra Bed:
·        All children are welcome.
·        All children under 1 year stay free of charge when using existing beds.
·        Crips are free of charge for all children under 2 years.
·        Extra bed for adults will be charged per night.
·        The maximum number of extra beds and/or cribs in a room is 1.

VAT and City/Tourist Taxes:
All room prices are included:
·        VAT
·        Service Fee
·        VAT and city/tourist taxes

Internet:
·        Wi-fi is available in all areas and rooms and is free of charge

Restaurant:
·        Open buffet breakfast is included in room price.
·        Lunch and dinner will be provided upon request and will be charged.
·        Alcoholic and non – alcoholic all beverages will be charged.

Parking:
·        Ferman Sultan Hotel will provide parking and valet service upon request and will be charged.

Pets:
·        Pets are not allowed.

Mislaid Goods:
·        Your mislaid goods will be kept in our Hotel by a record for 6 months following your stay and our hotel will not be responsible for the mislaid goods which are not received within 6 months.